Driver Pad

Driver Pad account help

Delete Your Account

Last updated: 4 October 2026

This page explains how to delete your Driver Pad account (developer: SerP Dev) and what happens to your data.

Delete your account in the app

  1. Open Driver Pad on your phone.
  2. Go to Settings.
  3. Tap Account.
  4. Tap Delete account and confirm.

Delete your account on the website

  1. Sign in at driverpad.app/account.
  2. Open the Account tab.
  3. Choose Delete account and confirm.

Delete some of your data (keep your account)

You can delete individual items at any time without deleting your account:

  • Diary records, shifts and expenses – in the app, open the record and tap Delete.
  • Tachograph downloads – in the app open Tachograph, or on the website open My account → Tachograph, then delete the download from the card downloads list.
  • Photos – these are only stored on your phone. Delete them from the “DriverPad” album in your gallery.
  • To ask us to delete any other information, email admin@driverpad.app from your registered email address. We will reply and complete the request within 30 days.

Deleted items are removed straight away. Short-term recovery copies kept by our cloud provider are removed automatically within 7 days.

Can’t access the app?

Email admin@driverpad.app from the email address registered to your Driver Pad account, with the subject “Delete my account”. We will confirm the request and delete your account and data within 30 days.

Cancel your subscription first

Deleting your account does not cancel your subscription.

If you subscribed in the Android app, cancel in Google Play → Payments & subscriptions → Subscriptions. If you subscribed on the web, cancel in the app under Settings → Subscription details, or on the website under My account → Subscription.

What is deleted

  • Your account, profile and sign-in details – straight away.
  • All diary records, shifts, events and expenses.
  • All tachograph data read or imported from your driver card.
  • Photos Driver Pad saved on the device you delete from.

Deletion in the app or on the website happens immediately. Short-term recovery copies kept by our cloud provider are removed automatically within 7 days.

What is kept

  • A record of your subscription and payments (plan, dates and amounts – never card details), for up to 6 years after your last payment, as required for tax and accounting.
  • Parking places you added stay on the shared map, without any link to you.